The SERU assessment is conducted by Tfl, which contains a series of questions from the Private Hire Vehicle (PHV) Driver’s Handbook.
It is now a requirement for all new and existing PHV drivers to demonstrate Safety, Equality, and Regulatory Understanding since it came into force on 1st October 2021.
We recommended every PHV driver reads and understands the PHV handbook as all the answers to the SERU questions can be found there.
The SERU assessment is conducted on a computer and is conducted and managed by TfL staff from TfL offices. The SERU assessment contains a variety of multiple choice questions along with sentences with missing words that require adding to complete sentences.
Once you have booked your SERU assessment more information will be provided to you on what you can expect on the day of your SERU assessment.
We provide FREE SERU Assessments which you can register for today.