Q. Is SERU really free?

A. Yes we offer FREE SERU tests for you to practice, simply register for free and you will be able to access only the FREE SERU test on our website.

Q. How many questions does the FREE SERU test have

A. Our test account has just over 100 questions only. For more questions please sign up to our PRO SERU

Q. What is the difference between the FREE SERU and the PRO SERU tests?

A. The FREE SERU test contains only a limited number of questions from all 10 sections of the Private Hire Vehicle Driver’s Handbook. We have up to 100 questions for you to try which we will change every few months. The PRO SERU test contains up to 700 different questions, all 10 sections from the Private Hire Vehicle Driver’s Handbook are listed for you to navigate.

Q. Can you share accounts?

A. No, account sharing is not allowed. We require each individual to register their own accounts.

Q. How will we know if we share accounts?

A. We have unique technology installed on our website where it will detect those sharing accounts

Q. What will happen if you share your account?

A. Your account will be blocked and you will never be able to use our services. You will not receive a refund for your subscription.

Q. I feel I have been mistakenly banned

A. If you believe you should not have been banned, please fill out the form and contact us.